Refund Policy

If your service suffers from technical error, you’re entitled to ask for a full refund within 72 hours of your purchase. We will reimburse the full expense of your order, including any processing fees.

A “technical error” can be:

1. 1. An ordered package that was not successfully activated
2. 2 An ordered upgrade that was not successfully processed.
   3. An error in payment processing
   4. A connection issue or lack of performance within the first 72 hours after your purchase (case-by-case evaluation).

XS Usenet B.V.
Jan Pietersz. Coenstraat 7
2595 WP The Hague
The Netherlands